FAW Trucks Southern Africa

Blog

  • Accountant

    Location: Spartan

    SPECIFICATIONS:

    • Prepare Accurate reports and financial statements in accordance with IFRS.
    • Control fixed assets, debtors and creditors.
    • Perform various payment and balance sheet reconciliations and ensure that discrepancies are resolved in timely manner.
    • Reconcile stock and stock management.
    • Risk Management at branch level.
    • Expenses control.
    • Preparation of daily, weekly and monthly journals (oversee the general ledger and ensure that all transactions are recorded correctly and within set deadlines.)
    • Review of vehicle stock counts.
    • Monitor parts and workshop cash sales.
    • Control branch financial activities.
    • Performing other accounting duties and supporting junior staff as required or assigned.
    • Ensuring all policies and procedures are adhered to.
    • Pro-actively review current accounting procedures and recommend improvements where appropriate.

    REQUIREMENTS:

    1. BCom Degree in Accounting or similar.
    2. Min 3 years’ experience in similar role within the motor industry.
    3. Code 8 licence

  • Receptionist / Administrator

    Location: Isando

    SPECIFICATIONS:

    • General receptionist duties, making a good first impression and directing customers to relevant department or staff member.
    • Complete all activity reports and submit to Dealer principal daily.
    • Completing and submitting all other documentation, report and administrative tasks as required by Sales manager and Dealer Principal.
    • Assisting sales Manager and Deal Principal with CRM duties and spot check.
    • Taking and keeping minutes of sales meetings when required.
    • Ensure that contract cleaner always keeps dealership in a clean and respectable manner.
    • Ensure all creditors and debtors invoices balance and submitted to branch accountant timeously.
    • Liaise with marketing department to arrange necessary marketing materials, customer gifts and warranty booklets.
    • Issue sales staff with customer gifts as requested and keep accurate control of gifts in stock.
    • Order necessary stationary and other materials required for dealer.

    REQUIREMENTS:

    1. Matric or higher
    2. Min 3 years’ experience in similar role
    3. Efficient in Evolve System
    4. Excellent in Microsoft office.
    5. Code 8 licence

  • Sales Executive

    Location: Isando

    SPECIFICATIONS:

    LEADERSHIP AND PLANNING

    • Properly plan all sales activity for allocated strategic accounts (get involved).
    • Provide customers with a point of contact scenario.
    • Apply the retail pricing framework in a sensible and profitable manner.
    • Ensure efficient liaison meetings take place at Dealer level.
    • Co-ordinate after sales activities for allocated strategic accounts.
    • Provide a transport consultancy service to demonstrate total operating costs.
    • Manage positive supplier relationships.
    • Contribute to sales CSM results, grow customer satisfaction and relationships.
    • Provide a sales engineering service to ensure correct vehicle selection.
    • Apply strict measure to the company’s SHE policy at all times.
    • Ensure Best Practices are always applied. Proper housekeeping, in and around the facility.
    • Achieve or exceed the agreed annual targets (unit sales, market share and gross profit).
    • Only utilise suppliers as per agreed and approved FAW Southern Africa on after-market panel. This is to ensure that the vehicle warranty remains intact to the customer.


    KEY DRIVERS

    ACCURATE UNDERSTANDING OF THE DEAL PROCESS, BUT NOT LIMITED TO THE ITEMS BELOW:

    • Deal closure.
    • Vehicle selection and load body fitment / procurement.
    • Vehicle delivery and handover.
    • Vehicle payment and deal file closure.
    • Strict control over vehicle deliveries and handovers.


    CUSTOMER RELATIONS

    • Manage and drive high level of customer interaction. Ensuring the customer is kept up-to-date of the new vehicle transaction at all times.
    • Prospective customers are to be followed-up at least once a week per telephonic or email.
    • Prospective customers need to be visited at least twice (2) times per month.
    • Current customers need to be telephonically contacted at least once (1) times per month with a follow-up customer visit once a month.


    CUSTOMER RETENTION AND GROWTH OPPORTUNITIES

    • Ensure that your database remain synchronised with company database. Use only EXCEL or as guide lined by the company. Update required to be forwarded to the Sales Manager and Sales Administrator at least once a month, electronically emailed.
    • Care and Grow your customer database, by continually following-up and diligently keeping the customer informed of national and local market changes and events.


    MONITORING and ADMINISTRATION

    • Ensure that all vehicles are invoiced timeously, support the process.
    • Ensure that vehicle payments debtors are kept within the terms and conditions of sale to ensure timeous submission for commission pay-outs.
    • Ensure that all cash sale transactions are paid in full
    • Take corrective action on out-of-line items.


    CUSTOMER CARE

    • Ensure high levels of customer interactions.
    • Ensure that the type of feedback to the customer is relevant and correct.
    • Continue to promote the company as a trustworthy and reliable brand.
    • Transolve / Htm (Electronic Selling Tools)
    • Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view).
    • Corporate quotations will include the above, route simulations and any other information the customer may require to have a complete understanding of the vehicle.
    • Apply diligence to all sales activities, in respect of:
    • Sensibly contribute to the whole of the department and company in terms of unit sales and profitability per unit.

    REQUIREMENTS:

    1. Matric or higher
    2. Minimum 3-5 years experiences within trucking/Commercial Industry
    3. Code 14 Licence advantageous
    4. Knowledge on road traffic act
  • FAW Trucks Southern Africa’s JH6 28.500FT-AMT Earns Acclaim from Titan Cargo for Superior Performance in Regional Transport

    FAW Trucks Southern Africa’s JH6 28.500FT-AMT Earns Acclaim from Titan Cargo for Superior Performance in Regional Transport

    Johannesburg, South Africa, 14 August 2025 – FAW Trucks Southern Africa’s JH6 28.500FT-AMT has solidified its position as a market leader in the commercial vehicle sector, receiving high praise from Sugan Naidoo, Managing Director of Titan Cargo, for its exceptional performance, reliability, and cost-efficiency. Titan Cargo, a leading national warehousing and transport service provider specialising in fast-moving consumer goods (FMCG), relies on the JH6 500 to support its extensive operations across South Africa and cross-border routes into Botswana, Mozambique, Lesotho, and Namibia.

    Naidoo, who founded Titan Cargo in 2012 and grew the company from humble beginnings into a logistics service provider managing end-to-end supply chain solutions, highlighted the JH6 500’s capabilities in meeting the demands of diverse terrains. “The JH6’s 500-horsepower engine delivers the torque and power needed for South Africa’s challenging roads, particularly in mountainous regions like the Eastern Cape. Whether fully loaded or empty, it maintains consistent performance, which is critical for our operations.”

    The JH6 500’s fuel efficiency has proven to be a game-changer for Titan Cargo. “In live tests carrying a 33-ton payload from Cape Town to Durban, the JH6 500 achieved over three kilometres per litre, an outstanding result that significantly lowers our operating costs.”, says Naidoo. He also praised the truck’s in-cab comfort, describing it as “akin to a luxury brand,” ensuring driver satisfaction during long-haul journeys. The vehicle’s streamlined design and advanced safety features, including lane departure warnings and collision mitigation systems, further enhance its appeal for road safety and operational efficiency.

    Naidoo underscored the JH6 500’s durability and efficiency, which contribute to a lower total cost of ownership. “Our clients face intense cost pressures, and the JH6 500’s straightforward design reduces repair complexity and downtime compared to trucks with heavy electronics. The aftersales support from FAW’s dealership network is exceptional, the team will act swiftly and treat us as true partners, ensuring our fleet stays optimised,” he added. Reflecting on FAW’s progress, he remarked, “Since 2013, the FAW brand has made remarkable strides in South Africa. The JH6 500 is a proven performer, having earned its reputation over years in the market.”

    As Titan Cargo expands its footprint with a new depot in Mauritius and plans for further growth across Africa, the JH6 500’s reliability and FAW’s dedicated service align perfectly with the company’s ambitions. Produced at FAW’s state-of-the-art manufacturing facility in the Eastern Cape, the JH6 500 is engineered to meet the rigorous demands of Southern Africa’s transport industry.

    ABOUT FAW TRUCKS SOUTHERN AFRICA
     

    FAW Vehicle Manufacturers SA (PTY) Ltd, established in 1994, is a leading global player in the commercial vehicle manufacturing segment, committed to delivering cutting-edge solutions. With over 72 years of experience globally and as one of the only OEM brands to offer such a diverse and extensive range from small to extra-heavy vehicles, FAW Trucks Southern Africa continues to be a trusted partner for businesses regionally and worldwide. Our comprehensive dealer network plays a vital role in ensuring that customers receive exceptional support and service throughout the African region. This network is strategically positioned to facilitate easy access to resources and assistance tailored to our clients’ unique needs and routes of business. Local production is supported by a state-of-the-art manufacturing facility in the Eastern Cape, where the majority of the range is assembled locally to meet the diverse demands of the Southern African market. This facility not only fosters local job creation but also ensures the delivery of high-quality commercial vehicles specifically designed for regional challenges.  

    Join the conversation on our Facebook Page and LinkedIn Profile. 
     

    Subscribe here to receive all the latest news and information from FAW Trucks Southern Africa.   

    All vehicle specifications are presented for informational purposes only and may be altered without prior notification.

  • Service Advisor

    Location: Pine Town

    SPECIFICATIONS:

    • Greeting customers and assisting with queries
    • Opening of Estimates and Job cards for work to be done
    • Ensure the Estimate goes to client via email and phone call go ahead is received within 1 hour of booking or truck arrival
    • Consulting with mechanics, foreman or technical advisors regarding necessary repairs and possible alternatives to expensive repairs
    • Inform client of campaigns available for their vehicle and upsell hours for campaigns
    • Check and confirm if vehicle is in warranty, truck is under service plan or maintenance plan, and if the items to be done is covered in the plan or if the client needs to be billed
    • Communicate with parts department to ensure timeous availability of parts
    • Obtain various order numbers and issue the go ahead to the Foreman and Technicians
    • Update clients 4 hourly on the status of vehicles and prepare and cost the job cards to be invoiced before the vehicle is released
    • Explain all work done to client prior to collecting the vehicle and ensure all work is covered or if there is additional work required
    • Control the daily workshop workflow sheet. Send out by end of business day
    • Control Workshop Efficiency report, hours allocated vs worked
    • Control the gate pass book and company policies regarding vehicle movements ie. NO vehicle leave without payment
    • Manage and oversee the dealerships workflow and schedule between departments
    • Call customers to advise them about service changes or vehicle pick up times
    • Maintain positive customer relationships to ensure repeat business
    • Adhere to all company policies
    • Send payment Proof of Accounts and ensure the debtors is loaded and removed

    REQUIREMENTS:

    1. Matric certificate
    2. Relevant training/qualifications as a Service Advisor or similar role
    3. Code 8 licence
    4. Minimum 1-2 years experience in similar role
    5. Strong understanding of Automotive technology and the Automotive Industry

  • Sales Manager

    Location: Cape Town

    SPECIFICATIONS:

    • Managing organizational sales by developing a business plan that covers sales, revenue, and expense
    • controls.
    • Meeting planned sales goals.
    • Setting individual sales targets with the sales team.
    • Tracking sales goals and reporting results as necessary.
    • Overseeing the activities and performance of the sales team.
    • Coordinating with marketing on lead generation.
    • The ongoing training of your salespeople.
    • Developing your sales team through motivation, counselling, and product knowledge education
    • Promoting the organization and products.
    • Understand our ideal customers and how they relate to our products.
    • Contributes to team effort by accomplishing related results as needed.
    • Any other reasonable and lawful duties required by Dealer Principal from time to time

    REQUIREMENTS:

    1. 2-3 years’ experience in similar role advantageous
    2. Code 8 licence
    3. Matric or higher
    4. Commercial experience
    5. Experience in planning and implementing sales strategies.
    6. Experience in customer relationship management.
    7. Experience managing and directing a sales team.

  • FAW TRUCKS SOUTHERN AFRICA EXPANDS FLAGSHIP JH6 RANGE WITH THREE POWERFUL NEW MODELS

    Johannesburg, South Africa – Building on the unprecedented success of its iconic JH6 500FT-AMT series, FAW Trucks Southern Africa is proud to introduce two new heavy-duty models to its flagship JH6 range: the JH6 33.460FT-AMT and JH6 28.550FT-AMT. Designed for superior performance, durability, and efficiency, these models highlight FAW’s dedications to delivering world-class commercial vehicles tailored to Africa’s toughest transport challenges.

    A Legacy Of Success

    The JH6 500FT-AMT has been a game-changer in Southern Africa’s heavy-duty truck market, driving exponential sales growth and significantly increasing FAW’s market share over the past two years. Renowned for its reliability, fuel efficiency, and operator comfort, the JH6 500FT-AMT has set a new benchmark in the industry. The new additions to the JH6 Flagship Range are engineered to uphold this legacy, offering enhanced power, advanced technology, and unmatched durability. This strategic offering ensures customers across the logistics and freight industry have access to optimally powered solutions for every application, solidifying FAW’s reputation as the go-to provider for tailored horsepower options and seamless fleet integration in the region.

    Introducing The New JH6 Models

    JH6 33.460 FT-AMT 

    Engine: High-performance 9.5-litre, 6-cylinder turbocharged diesel (338 kW @ 1,900 rpm, 2,150 Nm @ 1,000–1,400 rpm).

    Transmission: Automated Manual Transmission (AMT) for seamless gear shifts and reduced driver fatigue. 

    Payload & GCM: Optimised for heavy freight with a 33-ton GCM and superior gradeability.

    Safety: Full air brakes with ABS, advanced driver assistance systems, and reinforced chassis for extreme load conditions.

    JH6 28.550FT-AMT

    Engine: Upgraded 8.5-litre, 6-cylinder turbocharged diesel (407kW @ 1,800 rpm, 2,600 Nm @ 1,300–1,600 rpm).

    Fuel Efficiency: Optimised combustion technology for lower operating costs.

    Versatility: Ideal for construction, mining, and regional logistics with a 28-ton GCM.

    Setting a New Standard in Safety and Driver Confidence

    At the forefront of heavy-duty trucking safety, the JH6 28.550FT-AMT includes a comprehensive suite of advanced driver assistance systems as standard. A 360-degree round view camera monitoring system delivers unparalleled visibility, significantly reducing blind spots and enhancing driver awareness in every scenario, from busy urban sites to remote construction areas.

    Key safety specifications include

    ECAS (Electronically Controlled Air Suspension): Automatically regulates suspension for optimal ride comfort and load stability.

    AEBS (Advanced Emergency Braking System): Actively intervenes to prevent or mitigate collisions, alerting the driver and applying braking force when necessary.

    EBS (Electronic Braking System): Provides precise, responsive braking control, integrating with other safety systems for enhanced performance.

    ESC (Electronic Stability Control): Directly combats rollover risk and loss of control, helping maintain stability in difficult driving conditions.

    FCW (Forward Collision Warning): Continuously scans the road ahead, alerting the driver of potential collision risks.

    LDWS (Lane Departure Warning System): Notifies the driver if the vehicle unintentionally drifts from its lane, a crucial aid on long-haul journeys.

    A Benchmark for Modern Trucking in Southern Africa

    With innovative safety technologies, operational efficiency, and driver comfort at its core, the new FAW JH6 28.550FT-AMT represents the next evolution in dependable transport solutions. The comprehensive safety package and standard 360-degree camera system not only protect drivers but also support fleet owners in meeting the highest standards of operational safety and efficiency in the industry.

    Enhanced Driver Comfort for Every Journey

    Understanding the demands of long hours on the road, the FAW JH6 28.550FT-AMT is designed with a focus on driver comfort and convenience. The spacious, ergonomically crafted cabin comes standard with premium features including a built-in refrigerator, ideal for keeping refreshments and meals fresh on long hauls, and a high-performance air conditioning system that ensures a pleasant interior climate regardless of external weather conditions. These thoughtful additions adds to driver wellbeing, making every journey safer, more productive, and enjoyable.

    Built For Africa, Backed By Excellence

    Like the JH6 500FT-AMT, the new models are designed to withstand Africa’s harsh operating conditions while delivering maximum uptime and cost efficiency. Key features include:

    • Reinforced Chassis: High-tensile steel construction for exceptional durability.
    • Advanced Telematics: Real-time fleet monitoring and diagnostics.
    • Driver-Centric Cab: Enhanced visibility, reduced NVH (noise, vibration, harshness), and premium interiors.

    “The success of the JH6 500FT-AMT has proven that FAW’s heavy-duty trucks are the preferred choice for businesses demanding reliability and performance,” said Mr. Jian Yang, CEO of FAW Trucks Southern Africa. “With the launch of these additional new models, we’re extending that legacy and offering our clients even more power, efficiency, and comfort to keep Africa’s economy moving forward.” 

    About FAW Trucks Southern Africa
     

    FAW Vehicle Manufacturers SA (PTY) Ltd, established in 1994, is a leading global player in the commercial vehicle manufacturing segment, committed to delivering cutting-edge solutions. With over 72 years of experience globally and as one of the only OEM brands to offer such a diverse and extensive range from small to extra-heavy vehicles, FAW Trucks Southern Africa continues to be a trusted partner for businesses regionally and worldwide. Our comprehensive dealer network plays a vital role in ensuring that customers receive exceptional support and service throughout the African region. This network is strategically positioned to facilitate easy access to resources and assistance tailored to our clients’ unique needs and routes of business. Local production is supported by a state-of-the-art manufacturing facility in the Eastern Cape, where the majority of the range is assembled locally to meet the diverse demands of the Southern African market. This facility not only fosters local job creation but also ensures the delivery of high-quality commercial vehicles specifically designed for regional challenges.  

    Join the conversation on our Facebook Page and LinkedIn Profile. 
     

    Subscribe here to receive all the latest news and information from FAW Trucks Southern Africa.  

    All vehicle specifications are presented for informational purposes only and may be altered without prior notification.

  • Diesel Technician

    Location: Pinetown

    SPECIFICATIONS:

    • Support the Workshop Foreman in a constructive manner, ensuring that the internal department relationships are properly maintained.
    • Present exemplary task performance.
    • Personally manage work efficiently.
    • Properly record all hours worked and sold.
    • Ensure that all lubricants used are recorded on the job card.
    • Ensure that all parts used are recorded on the job card. Use systems and processes in place as instructed by management. This process may change from time-to-time, your understanding is important and adherence crucial to the success of job card completion.
    • Record the use of consumable items.
    • Build sound relationships with parts staff.
    • Ensure that all tasks performed comply with minimum standards required by FAW SA.
    • Participate in all relevant training programs.
    • Share your new knowledge with others.
    • Take note to do personal learning and self-development.
    • When you attend a breakdown – be courteous to customer staff and customer / manager.
    • Be properly dressed in correct PPE.
    • Ensure the vehicle in which you drive is properly cleaned and presentable.
    • Make sure that you understand what the job required is, so that you are well prepared to attend to the breakdown effectively.
    • Obey the rules of the road, all traffic fines will be routed to the offender.
    • Ensure a good working relationship with colleagues and peers. This includes apprentices at all levels of training.
    • Create sound mentor/apprentice relationship.
    • Support peers and learners, do concrete skills transfer and promote an atmosphere of high levels of productivity.
    • Set an example in terms of time keeping.
    • Ensure that all warranty claims are correctly diagnosed in terms of the 3 C’s. Complaint, Cause and Correction.
    • Take ownership of apprentices assigned to you.
    • Ensure that the skills transfer is properly done, and that each apprentice has equal opportunity to successfully complete his apprenticeship.
    • Diligently complete all documentation regarding apprenticeship, such as logbooks.
    • Ensure that all Health and Safety rules are always adhered to.
    • Encourage colleagues to do the same.
    • Proper Adhere to company rules regarding the use of tool, special tools and company assets.
    • Always wear Correct PPE per job.
    • It is your responsibility with your foreman to manage your hours worked including overtime, conforming to the Labour Relations Act.
    • Ensure high levels of communication and feedback to the workshop manager ensuring the customer is relayed relevant and concise information.
    • Ensure that the type of feedback to the workshop manager is relevant and correct.
    • Continue to promote the company as a trustworthy and reliable brand.
    • Pursue the philosophy of customer is king.

    REQUIREMENTS:

    1. Matric
    2. Minimum 2-3 years experiences in similar role
    3. Code 14 License with pdp.
    4. Diesel Trade Test Completed
    5. Technical Expertise, understanding and Acknowledge

  • FAW Trucks Southern Africa Drives Innovation at Big 5 Construct South Africa 2025 

    Johannesburg, July 2025 – FAW Trucks Southern Africa proudly showcased its innovative vehicle solutions at Big 5 Construct South Africa, held from June 18-20th  2025, at the Gallagher Convention Centre in Johannesburg. 

    This premier exhibition for the construction industry successfully united 250 exhibitors with over 8,500 industry professionals, including contractors, architects, and engineers. Attendees connected with leading brands and explored solutions tailored to the region’s $125 billion construction market. 

    This year, visitors had an unparalleled opportunity to network and conduct business with a diverse line-up of exhibitors. These companies hailed from over 20 countries, including Bahrain, Malaysia, Spain, Türkiye, the United States, United Arab Emirates, Saudi Arabia, Greece, and Poland. This wide international participation strongly reinforced the exhibition’s significance as a government-endorsed platform, actively advancing South Africa’s infrastructure and construction sectors. 

    Highlighting FAW Trucks Southern Africa’s Key Offerings 

    FAW Trucks Southern Africa effectively displayed three pivotal models from its extensive commercial vehicle lineup. Each truck specifically addresses the rigorous demands of the construction and manufacturing segments. 

    JH6 28.550FT – AMT TT : Powering Heavy-Duty Projects 

    The JH6 550FT-AMT, an extra-heavy-duty truck, stands out for its engineering, designed for long-haul and heavy-duty construction applications. It delivers exceptional power and durability. Featuring a robust 550-horsepower engine and an enhanced standard and safety package that includes AEBS (Advanced Emergency Braking system, EBS (Electric Braking System), ESC (Electronic Stability Control, FCW (Forward Collision Warning), and LDWS (Lane Departure Warning, the JH6 550FT AMT ensures reliable performance. This truck excels at transporting materials to large-scale infrastructure projects, minimising downtime, and maximising efficiency.  

    JK6 33.310FD Tipper (New): Versatility for Construction Sites 

    A recent and exciting addition to FAW’s lineup, the versatile JK6 33.310FD Tipper 10m3, proves ideal for construction sites needing efficient material handling. Its high payload capacity and reinforced chassis make it perfect for transporting aggregates, sand, and other bulk materials. This model directly supports the fast-paced needs of construction and mining operations. 

    J5N 35.340FC Mixer: Precision for Concrete Delivery 

    Tailored specifically for the concrete industry, the J5N 35.340FC Mixer combines a high-capacity drum with advanced mixing technology. This ensures consistent quality for all construction projects. Furthermore, its rugged design and fuel-efficient engine make it a trusted choice for ready-mix concrete delivery, perfectly aligning with the sector’s demand for precision and reliability. 

    FAW Trucks Southern Africa: A Partner in Regional Growth 

    Participation in Big 5 Construct South Africa highlights FAW Trucks Southern Africa’s unwavering commitment to supporting the region’s infrastructure growth. As a government-endorsed exhibition, it provides a crucial platform for showcasing solutions that directly address the unique challenges of the Southern African market. This includes everything from complex urban development to remote construction projects. 

    The exhibition’s strong focus on innovation and networking directly aligns with FAW’s core mission: delivering cutting-edge vehicles backed by exceptional service. Ultimately, this approach fosters strong partnerships with businesses actively driving the construction and manufacturing industries forward. 

    Mr. Jian Yang, CEO of FAW Trucks Southern Africa, commented, “Exhibiting at Big 5 Construct South Africa allowed us to powerfully demonstrate the strength and versatility of our vehicle range to key industry stakeholders. Our JH6 550, JK6 310 Tipper, and J5N 35.340 Mixer are specifically designed to meet the unique needs of the construction and manufacturing sector, consistently delivering unmatched reliability and performance. Being part of this prestigious exhibition reinforces our vital role as a trusted partner in South Africa’s economic growth, and we are truly excited to continue contributing to the region’s infrastructure development.” 

    ABOUT FAW TRUCKS SOUTHERN AFRICA 
     

    FAW Vehicle Manufacturers SA (PTY) Ltd, established in 1994, is a leading global player in the commercial vehicle manufacturing segment, committed to delivering cutting-edge solutions. With over 72 years of experience globally and as one of the only OEM brands to offer such a diverse and extensive range from small to extra-heavy vehicles, FAW Trucks Southern Africa continues to be a trusted partner for businesses regionally and worldwide. Our comprehensive dealer network plays a vital role in ensuring that customers receive exceptional support and service throughout the African region. This network is strategically positioned to facilitate easy access to resources and assistance tailored to our clients’ unique needs and routes of business. Local production is supported by a state-of-the-art manufacturing facility in the Eastern Cape, where the majority of the range is assembled locally to meet the diverse demands of the Southern African market. This facility not only fosters local job creation but also ensures the delivery of high-quality commercial vehicles specifically designed for regional challenges.  

    Join the conversation on our Facebook Page and LinkedIn Profile. 
     

    Subscribe here to receive all the latest news and information from FAW Trucks Southern Africa.  

    All vehicle specifications are presented for informational purposes only and may be altered without prior notification 

  • Sales Executive

    Location: Cape Town

    SPECIFICATIONS:

    LEADERSHIP AND PLANNING

    • Properly plan all sales activity for allocated strategic accounts (get involved)
    • Provide customers with a point of contact scenario.
    • Apply the retail pricing framework in a sensible and profitable manner.
    • Ensure efficient liaison meetings take place at Dealer level.
    • Co-ordinate after sales activities for allocated strategic accounts.
    • Provide a transport consultancy service to demonstrate total operating costs.
    • Manage positive supplier relationships.
    • Contribute to sales CSM results, grow customer satisfaction and relationships.
    • Provide a sales engineering service to ensure correct vehicle selection.
    • Apply strict measure to the company’s SHE policy at all times.
    • Ensure Best Practices are always applied. Proper housekeeping, in and around the facility.
    • Achieve or exceed the agreed annual targets (unit sales, market share and gross profit).
    • Only utilise suppliers as per agreed and approved FAW Southern Africa on after-market panel. This is to ensure that the vehicle warranty remains intact to the customer.


    KEY DRIVERS

    ACCURATE UNDERSTANDING OF THE DEAL PROCESS, BUT NOT LIMITED TO THE ITEMS BELOW:

    • Deal closure.
    • Vehicle selection and load body fitment / procurement.
    • Vehicle delivery and handover.
    • Vehicle payment and deal file closure.
    • Strict control over vehicle deliveries and handovers


    CUSTOMER RELATIONS

    • Manage and drive high level of customer interaction. Ensuring the customer is kept up-to-date of the new vehicle transaction at all times.
    • Prospective customers are to be followed-up at least once a week per telephonic or email.
    • Prospective customers need to be visited at least twice (2) times per month.
    • Current customers need to be telephonically contacted at least once (1) times per month with a follow-up customer visit once a month.


    CUSTOMER RETENTION AND GROWTH OPPORTUNITIES

    • Ensure that your database remain synchronised with company database. Use only EXCEL or as guide lined by the company. Update required to be forwarded to the Sales Manager and Sales Administrator at least once a month, electronically emailed.
    • Care and Grow your customer database, by continually following-up and diligently keeping the customer informed of national and local market changes and events.


    MONITORING and ADMINISTRATION

    • Ensure that all vehicles are invoiced timeously, support the process.
    • Ensure that vehicle payments debtors are kept within the terms and conditions of sale to ensure timeous submission for commission pay-outs.
    • Ensure that all cash sale transactions are paid in full
    • Take corrective action on out-of-line items.


    CUSTOMER CARE

    • Ensure high levels of customer interactions.
    • Ensure that the type of feedback to the customer is relevant and correct.
    • Continue to promote the company as a trustworthy and reliable brand.


    TRANSOLVE / HTM (ELECTRONIC SELLING TOOLS)

    • Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view).
    • Corporate quotations will include the above, route simulations and any other information the customer may require to have a complete understanding of the vehicle.
    • Apply diligence to all sales activities, in respect of:
    • Sensibly contribute to the whole of the department and company in terms of unit sales and profitability per unit.

    REQUIREMENTS:

    1. Matric or higher
    2. Minimum 3-5 years experiences within trucking/Commercial Industry
    3. Code 14 Licence advantageous
    4. Knowledge on road traffic act