FAW Trucks SA 24hr Road Side Assist

Contact: 0800 079 555 | WhatsApp: 060 836 4580

FAW Service & Aftersales Support

KEEPING YOUR FLEET RUNNING

At FAW Southern Africa, we understand that truck maintenance and aftersales support are essential for keeping your FAW Trucks operating at peak performance. That’s why we offer nationwide FAW Service Centres, genuine FAW Parts, and a reliable FAW Warranty program – ensuring every truck stays on the road, performing at its best.

SERVICE

COMPREHENSIVE TRUCK MAINTENANCE AT FAW SERVICE CENTRES

Our FAW Service Centres provide industry-leading maintenance solutions to fleet owners and independent operators across Southern Africa. Whether it’s routine servicing, diagnostics, or emergency repairs, our certified technicians deliver expert care using state-of-the-art equipment.

Why Choose FAW Service Centres?

  • Nationwide Presence – Strategically located in South Africa, Mozambique, Zambia, Zimbabwe, Namibia, Malawi, and Angola
  • Expert FAW Technicians – Highly trained professionals ensuring top-tier servicing
  • Genuine FAW Parts – Direct access to quality components for long-term reliability
  • Advanced FAW Diagnostics – Cutting-edge tools for precise troubleshooting and repairs
  • Roadside Assistance – 24/7 emergency support when you need it most

PARTS

GENUINE FAW PARTS - QUALITY YOU CAN RELY ON

A large section of our 12,000 m² Spartan assembly plant is dedicated to FAW Parts storage, ensuring efficient distribution across our three key regions – Gauteng, Durban, and Cape Town. Whether you self-service your fleet or rely on FAW service dealers, you will have access to high-quality truck components, designed for optimal performance and durability.

Benefits of Using FAW Genuine Parts

  • Superior Durability – Engineered for maximum longevity in tough conditions
  • OEM-Approved – Direct from FAW’s manufacturing facilities for guaranteed compatibility
  • Quick Availability – Extensive stock ensures minimal downtime
  • Expert Support – Our dealers provide guidance on the best part solutions

WARRANTY

FAW WARRANTY 24/7/365 CUSTOMER SUPPORT

At FAW Southern Africa, we stand behind the quality and reliability of our trucks. Our FAW Warranty program ensures comprehensive support, covering your vehicle throughout its lifecycle.

FAW Emergency Assistance

Our dedicated FAW emergency hotline is linked to a specialized 24/7 call centre, ensuring rapid assistance when unexpected issues arise.

  • Immediate issue resolution is attempted telephonically for faster recovery.
  • If required, towing assistance is arranged to transport your truck to the nearest FAW Service Centre.

GET IN TOUCH

COMPLETE AFTERSALES SUPPORT - POWERED BY FAW SOUTHERN AFRICA

From truck maintenance and genuine FAW Parts to trusted FAW Warranty coverage, FAW Southern Africa is committed to ensuring your truck remains a reliable asset for years to come.